bd999d Privacy Policy
Your personal information is completely safe with us — this policy explains in detail how bd999d collects, uses, and protects your data.
Last Updated: January 2026 | This privacy policy applies to all services and products on the bd999d platform.
Introduction and Scope of Application
bd999d is a trusted online casino and betting platform in Bangladesh. When you use our website, create an account, or use our services, we collect certain personal information from you. In this Privacy Policy, we clearly explain what types of information we collect, how we collect it, the purposes for which we use it, and the steps we take to protect your information.
This policy applies to all bd999d services — the website, mobile platform, gaming services, payment processing, and customer support. By using our platform, you are considered to have accepted the terms of this privacy policy.
If you have any questions about this policy, you can contact us at [email protected] or speak with us directly via 24/7 live chat.
SSL Encryption
bd999d keeps all your data secure using SSL/TLS encryption technology. Your financial and personal information is always encrypted.
Not Sold to Third Parties
bd999d never sells or rents your personal information to any third party.
What Information We Collect
bd999d collects the following types of information to improve the quality of your service and to meet legal obligations:
2.1 Information You Provide Directly
Information you voluntarily provide when you register with bd999d, make a deposit, or contact customer support:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay account numbers)
- Identity document information (national ID card or passport number — where applicable)
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Login time, date, and session duration
- Gaming activity history (betting, win/loss records)
- Deposit and withdrawal transaction history
- Information obtained from cookies and web beacons
2.3 Information Received from Third Parties
For identity verification or fraud prevention, we may sometimes receive additional information from payment processors or identity verification service providers.
How Your Information Is Used
bd999d uses your personal information only for defined and legitimate purposes. All reasons for our use of information are listed below:
| Purpose of Use | Description | Legal Basis |
|---|---|---|
| Account Management | Completing registration, verifying identity, and keeping the account active | Contractual obligation |
| Payment Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay | Contractual obligation |
| Fraud Prevention | Detecting suspicious activity and keeping your account secure | Legitimate interest |
| Customer Support | Resolving your complaints and questions | Contractual obligation |
| Responsible Gaming | Identifying harmful gaming behaviour and providing necessary support | Legitimate interest and legal obligation |
| Promotional Communication | Informing you about bonus offers and updates (based on consent) | Consent |
| Legal Compliance | Complying with regulatory authority guidelines and maintaining records | Legal obligation |
Cookies and Tracking Technology
bd999d uses cookies and similar tracking technologies on its platform. Cookies are small data files stored on your device that help us provide you with a better service.
4.1 Types of Cookies
- Essential Cookies: Required for the basic functioning of the platform — maintaining login sessions, ensuring security.
- Functional Cookies: Remember your preferences and settings — language preference, game history.
- Analytics Cookies: Analyse site usage to improve service quality.
- Security Cookies: Prevent fraud and unauthorised access.
4.2 Cookie Controls
You can disable cookies from your browser settings. However, disabling essential cookies may cause some important platform features to not work properly.
Cookie Management
Modern browsers (Chrome, Firefox, Safari) give you full control over managing cookies. You can delete existing cookies or block new ones at any time from the settings menu.
Information Sharing and Third Parties
bd999d never sells your personal information. However, in specific circumstances we may share limited information with trusted third parties:
5.1 Service Providers
We work with trusted technology partners for payment processing, identity verification, gaming software provision, and customer support management. These partners receive only the information necessary for their designated tasks and are bound by confidentiality agreements.
5.2 Game Software Providers
Game providers such as Pragmatic Play, Spribe, JILI, and PG Soft may process limited gaming data to ensure game functionality. Your financial or personal identity information is not sent to them.
5.3 Legal Authorities
In the case of a valid court order or legal directive, we are legally obliged to provide necessary information to law enforcement agencies. In such cases, we always operate within the bounds of the law.
5.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred. However, the new ownership will also be required to follow the same privacy standards.
Data Security Measures
SSL Encryption
All data exchanged between your device and our servers is protected with 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from unauthorised access.
Regular Audits
Our security team regularly audits systems and takes immediate action upon identifying any vulnerabilities.
Secure Data Storage
Your information is stored in encrypted form on secure servers with strictly controlled access.
However, transmitting information over the internet is not entirely without risk. We follow the highest industry standards to protect your information, but no method can provide a 100% guarantee. Please also keep your account password confidential, and log out after your session if you log in from an unfamiliar device.
Data Retention Period
bd999d stores your information only for as long as necessary. The retention periods for different types of information are listed below:
- Account Information: For the duration the account is active and, after account closure, for the period required by legal obligations.
- Financial Transaction Information: For the period required to meet legal and regulatory requirements.
- Gaming Activity Information: For the period required to implement responsible gaming policy and resolve disputes.
- Communication Records: For the period required to resolve customer support queries or disputes.
- Cookie Information: Depending on the type of cookie, automatically deleted at the end of a session or upon expiry of the set period.
Unless required by a legal obligation or an ongoing dispute, we securely delete or anonymise your information at the end of the defined retention period.
Your Privacy Rights
bd999d gives the highest importance to your right to data protection. You have the following rights:
Right to Know
You have the right to know what information we hold about you. Submit a request via live chat or email.
Right to Correction
If your information is incorrect or incomplete, you have the right to have it corrected. Update it through your account settings or via the support team.
Right to Deletion
In certain circumstances you may request that your information be deleted. Some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes. This consent can be withdrawn at any time.
To exercise any of the above rights, email us at [email protected] or contact our team via 24/7 live chat. We will respond to your request within a reasonable time.
Protection of Minors' Information
bd999d strictly prohibits persons under the age of 21 from using the platform. We do not intentionally collect any personal information from minors.
If we become aware that a minor has created an account by concealing their true age, we will immediately close that account and securely delete the collected information.
Age Restriction
This platform is for users aged 21 and above only. Age is verified at the time of registration. If any parent believes their child is using this platform, we request them to notify us immediately.
Policy Changes and Updates
bd999d may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- By posting a notice on our website
- By sending a message to your registered email address (for important changes)
- Through a notification when you log in to the platform
If you continue to use the platform after the updated policy has been published, you will be considered to have accepted the new policy. We therefore recommend that you check this page regularly.
The "Last Updated" date at the top of this page always indicates the date of the most recent version of the policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team. We are committed to responding to each of your requests as promptly as possible.
We give the highest priority to any concerns related to the protection of your information and always strive to ensure the best possible resolution.